Activation Codes for Post Paid

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Please register your Mobitel connection
Please note that it is compulsory to register your Mobitel connection in compliance with the Regulations laid out by the Ministry of Defence.

To find out your usage and account balance:
Dial 1456 or receive a SMS through My Mobitel menu on your mobile phone

You can Pay your Bills through the following methods:

Over the counter
Via SMS
Payment FAQ

Over the counter

• Mobitel Branches
• SLT Teleshops
• SLT Regional Telecom Offices
• SINGER Mega
• Authorized Dealers
• Keells Super Outlets (Payment updated after 1 hour - credit cards and cash payments only)
• Arpico
• Banks – Bill Payments to People’s Bank, Sampath Bank, Hatton National Bank & Nations Trust Bank will be updated on line and Bill Payments to Commercial Bank, Union Bank, PABC Bank & Seylan Bank will be updated on the next working day

For location and contact numbers of the above mentioned outlets check Mobitel Store Locator

Via SMS

Mobitel customers banking with Hatton National Bank (HNB), Sampath Bank and Commercial Bank and HSBC can reload their pre-paid accounts and pay their post-paid bills through a simple SMS.

The advantage:  convenience of the Mobitel Menu driven system for performing SMS Banking.  This user-friendly system which is built into your SIM completely eliminates the hassle of remembering endless lists of short codes.

Other features:

• Account Balance Inquiries
• Fund Transfers
• Credit Card Status Inquiries
• Credit Card Bill Settlements
• Payments of Utility Bills

For more details and for registration please visit your Mobitel, HNB, Sampath Bank or Commercial Bank or HSBC Bank Branch today!

HSBC customers please click here.

Mode of Payment

Cash

Now you can pay your bill by cash at any of our payment centers.

Cheques

By posting a cheque under registered cover to Manager Finance, Mobitel (Pvt) Limited, 108, W.A.D Ramanayake Mawatha, Colombo 02. The Cheque should be written in favour of “Mobitel (Pvt) Ltd.”, along with the tear off part of the bill. (please indicate your Mobitel number clearly on the reverse of the cheque).

Standing Orders

1. You have to fill the application available at Mobitel for "Standing Instruction" for MASTERCARD & VISA credit card holders. We will debit your card directly every month.
2. Amex Card holders need to obtain / send application directly from / to Amex Card Centre, No. 107 Dharmapala Mawatha, Colombo 07.

Credit Card

1. By filling & posting the tear off part of the Mobitel bill for credit card payments. (The credit card number, the expiry date & Mobitel number should be clearly written in the cages given)
2. Online Payment by credit card through our website for MASTERCARD & VISA card holders.

Please login to 'my account' and select the option 'pay online'

To find out your usage and account balance: Dial 1456 and follow directions

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